Opening Address
(4:53 min)
Andrea Kates - Founder, SUMA Partners; Chair, Emerging Business Council Super Summit
Bag the Elephant: How to Win and Keep Big Customers
(13:24 min)
Steve Kaplan - Author "Bag the Elephant: How to Win and Keep Big Customers" and "Be the Elephant: Build a Bigger, Better Business"
Bag the Elephant: How to Win and Keep Big Customers - Part 2
(14:21 min)
Steve Kaplan - Author "Bag the Elephant: How to Win and Keep Big Customers" and "Be the Elephant: Build a Bigger, Better Business"
Bag the Elephant: How to Win and Keep Big Customers - Part 3
(12:41 min)
Steve Kaplan - Author "Bag the Elephant: How to Win and Keep Big Customers" and "Be the Elephant: Build a Bigger, Better Business"
Super Summit Interlude
(5:34 min)
Andrea Kates - Founder, SUMA Partners; Chair, Emerging Business Council Super Summit